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3.5 | 206 Reviews

20 cu. ft. Top Freezer Refrigerator

LG LTCS20020S

Available in 3 Color(s)

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer
  • Width: 30"
  • Height: 66"
  • Depth: 33.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 20.2 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Image Feature

Keep it Crisp

Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Image Feature

Space When You Need It

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Image Feature

Get wise

Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Keep it Crisp Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Space When You Need It Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Get wise Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C
  • Rated Energy Star Most Efficient 2020
CAPACITY
Freezer (cu.ft.) 5.5 cu.ft.
Refrigerator (cu.ft.) 14.7 cu.ft.
Total Capacity (cu.ft.) 20.2 cu.ft.
CONVENIENCE
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Inverter Compressor Yes
Multi-Air Flow™ System Yes
Temperature Sensors 3
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 31.8" x 68.5" x 35.6"
Counter Depth No
Depth (Total with Door Open) 60.25"
Depth with Handles 33.75"
Depth without Door 29.5"
Depth without Handles 33.75"
Door Edge Clearance with Handle 2"
Door Edge Clearance without Handle 2"
Height to Top of Case 65.5"
Height to Top of Door Hinge 66"
Installation Clearance Sides 2
Standard Depth Yes
Weight (Unit/Carton) 173 lbs./188.5 lbs.
Width 30"
Width (Door Open 90 with Handle) 31.62"
Width (Door Open 90 without Handle) 31.62"
ENERGY
Energy Consumption (kWh/Year) 387
ENERGY STAR® Qualified Yes
FREEZER
Door Type Swing Door
Drawers 1 Glass Shelf
Freezer Handle Pocket Handle
No. of Door Bins/Construction 2 Full (Clear, Diamond Pattern)
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231805179
MATERIALS AND FINISHES
All Available Colors Stainless Steel
Contour Door Yes
Surface Smooth
REFRIGERATOR
Crisper Bins 2 Humidity Crisper
Door Bin Construction 1 Piece (Clear, Diamond Pattern)
No. of Bins 2 total (2 gallon sized)
No. of Shelves 2
Refrigerator Light Top LED
Shelf Construction Tempered Glass
SUMMARY
Display Type Internal Membrane / Green LED
WATER & ICE SYSTEM
Ice System Ice Maker Optional - LK65C

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer

  • Dimensions

  • Width: 30"
  • Height: 66"
  • Depth: 33.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 20.2 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Specifications Sheet

Energy Guide

Owner's Manual English 3,236K 01/03/2024

Owner's Manual Spanish 3,238K 01/03/2024

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* Documents require Adobe Reader.

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.5 out of 5

60% of reviewers recommend this product.

5 Stars

Happy

NOR1 2/28/2024

So far so good. It is very spacious and cools very well
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Looks great and working well so far

jamiko1230 2/27/2024

Very sleek sturdy and performs well. Do Recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Pony Sharkey 2/21/2024

Love the appliance a lot of room for everything. Was a bit upset that I had to go through another company to get the ice maker we asked for when we ordered the fridge.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Beautiful Refrigerator

Susand67 2/9/2024

So happy with this refrigerator. I bought it for a rental property. Not only is it aesthetically pleasing to the eye but its also sturdy and energy efficient.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

No Compatible Icemaker?

ATEOMR 2/8/2024

My refrigerator was delivered yesterday and the LG LK65C icemaker was delivered today. Neither the water valve bracket nor the water flow tube on the ice maker were compatible with this refrigerator. After reviewing a few of these posts I see that LG should have known about this and made a change to the literature that states the LG LK65C icemaker is compatible with the LTCS 20020 refrigerator. I spent an hour and a half on the phone this afternoon and got nowhere with LG. I was asked to call back tomorrow 02/09/2024 to get in touch with parts. When I tried to get in touch with them today several times I got into an endless loop.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Product has met or surpassed our expectations.

janjer12 1/30/2024

Very happy with the refrigerator and have had it for over a month.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Sleek and sturdy

jamiko1230 1/28/2024

Very sharp looking well made performing well and have had no issues so far
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

LG is a good company

Akash Mor 1/23/2024

Product was not functioning and got very hard time from The store from where I Bought but LG tried to repair twice and eventually refunded the money with some extra credit
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Good basic frig with high efficiency

123martha 1/19/2024

Installed 12/6/23 Good basic frig last frig was bottom freezer but didnt like that all newer bottom freezers are drawers. Needed to upgrade my organization to be able to find things while bending over and have done that with clear plastic boxes fortunately can get frequently used stuff in the door. Not many options for my available space. Like that this is very quiet and seems to hardly ever run. Black exterior fingerprints easily. Have learned to close softly to prevent freezer from popping could not adjust the pop out with suggestions to leveling.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Do not buy

Not a good fridge 1/16/2024

The fridge bottom stopped working after one year. The top works. Contacted store and manufacturer stated warranty expired and I would need to pay for everything parts+labor around $350.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Refrigerator

Pannk 1/15/2024

I love this LG refrigerator it runs very quiet and is very efficient. I have the stainless steel finish which is very rich looking and its finish does not show fingerprints and it is very easy to wipe off Id any fingerprints appear
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Wonderful quality

dherman716 1/10/2024

Bought this a few weeks ago and have never been more pleased Fantastic price quality and performance
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Quiet and Sleek

Overdue upgrade 1/10/2024

I was long over due for a new fridge it was getting very loud. This purchase is so sleek. Very quiet hardly even know it is running. I added the ice maker I never had one and I am so glad I added it Also very quiet and has great output. Very clean lines of design with no handles. Stays clean from finger prints just needs a weekly wipe down. Space inside is very generous deep door shelves help keep thing organized. Would buy again
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

LG Refrigerator

Crafting Gigi 1/9/2024

I love the roominess of this refrigerator and the freezer
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Quiet and efficient

Pannk 1/9/2024

It has been two weeks and I love it.This is a beautiful refrgerator in stainless steel.It is a beautiful addition to my kitchen.It runs very quiet keeping my food cold and fresh.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Its a good refrigerator when it runs

Zeker64 1/3/2024

I bought this refrigerator a year ago so far is had a new computer board and new fan for the refrigerator from December 15th 2023 until December 29th 2023 I was without a refrigerator food Christmas was shot not very happy
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Doc212 12/31/2023

Bought 30 dys ago looks good runs fine. Recommended mby a friend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Cant even last 11 months with out parts breaking

Trixie1217 12/29/2023

Bought this in Jan 2023. Not even 11 months old and already the fan has broken. Needed to leave work early one day and take off another for service repair. That cost me over $250 in time off I didnt have. Plus lost food as well. Told repairmen on phone it was the fan so I dont know why they didnt bring one with them. Sure its due to being able to bill for 2 service calls. Waiting for the compressor to go next since thats what LGs are know for having major issues with. Will steer clear of any future LG purchases.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Poor customer service

Polardano 12/28/2023

I was told that I would be contacted by LGs customer service executive committee regarding my need for the ice maker for this fridge and nobody ever called me. I spent hours on the phone recording this request and nothing happened. Very frustrating
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Just average - not what youd expect from LG

Janice W 12/27/2023

I expected much more with an LG appliance. The temperature fluctuates and I needed two service calls in the first 3 months. I have a sensitive drug that needs to be refrigerated and it was at risk due to the temperature fluctuations. The service person in my area did not show up in the scheduled time and then was rude and defensive about being very late. I would look elsewhere if I need another appliance.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

My LG Fridge

GinaWeena 12/16/2023

Love my fridge. No handles ID perfect and lots of room for storage.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Nice smaller size but failed in a year

Kayla LG 12/13/2023

I bought this refrigerator as it was a perfect size for a single person household. After exactly 1 yr 3 days the fan went in freezer. Frustrating considering this company response to help was awful. The person on help line barely spoke English and to walk through the help questions to try and see if the noises were normal or a sign of failure this person who barely understands my English literally had to make sounds mimicking what I heard coming from the appliance. If I identify the noise incorrectly then my instructions were wrong. I hope that makes sense. Imagine calling and a man sounding out loud vibrations noises or click clacking or wind blowing noises .. if I said yes thats it then his computer told him what to say to me. In fact the noise I identified my instructions were that it was normal yet when I called a repair person the little motor barrings were not working. I understand we live in a computer world but hiring foreign workers with absolutely no idea what they are even referring to- to just push buttons to give us answers is bad enough but something as big and costly as an Appliance WHY cant there actually be people with knowledge to answer important questions. It was literally a joke listening to a man say .. is it clacking clinging or scrapping and then making the sounds . Needless to say my one year old Lg failed within the first year. Warranty was not in effect any longer.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Failed to cool

Homehappy 12/11/2023

Defective Product. Fortunately it failed within the one year warranty period. The repair technician said that modern top freezer models are problematic. The space limits mandated replacement with another top freezer so I bought an extended warranty.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Good small fridge

linedrivet 12/6/2023

Bought last week and delivered. Working well so far. great for limited space areas.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Linda 78216 12/6/2023

I bought about 10/24/24 a months ago. Had it installed with ice maker. As of date 12/6/23 this issue with ice maker has not been resolved as it did not work from day one. Called LG and went to the store where the refrigerator was bought. They did connect with LG all LG did was send me a text to send a photo of the serial # make and model. Still no response from LG. Reached out again and still no response. NO ICE MAKER paid money and for what POOR SERVICE.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Works for Us

Deeceed 12/5/2023

Stylish no nonsense frig. Affordable. We dont need all the expensive bells a ND whistles.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

nance68 12/5/2023

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

It is a simple frig. without a lot of extras.

Skip72 12/4/2023

I purchased this refrigerator a couple of months ago it seems to be working fine.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great choice

Deeceed 11/30/2023

I am very happy with my choice of this refrigerator. It is stylish and works very well.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Complete junk

Egrang 11/28/2023

We have had to replace this refrigerator twice within a few months time. It keeps going on. They have tried replacing everything on it and it still quits working. Just complete junk.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent Refrigerator

gdhbos 11/27/2023

Ive had this refrigerator for about 3 weeks now and am really happy with it. It holds a lot its super quiet and so far the stainless steel finish has been easy to keep clean. The integrated recessed handles are great for opening the doors and the doors close securely by themselves. This was not the case with the French-door model I had previously so I really appreciate this feature. I bought refrigerator thermometers to monitor the temperature of both the refrigerator and freezer compartments and both areas are consistently maintaining the recommended temps. Something else I appreciate is the the door shelves are so sturdy and can accommodate most big/tall items. I do wish that the refrigerator had a meat/cheese drawer in addition to the crisper drawers but thats my only complaint. One quick note: this refrigerator has styrofoam insulation within the cooling vents at the rear of the temperature control unit. At first I thought the installers had overlooked this and forgotten to remove it but it is part of the unit and should remain in place. Do not attempt to remove it. This should be communicated more clearly in the product manual as I noticed several other inquiries about it online.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

What a Disappointment

Lynn60 11/22/2023

Is breaking down at 12months such a disappointment LG was was little to no help. Bot sure what to do now .Not Happy
Originally posted on lg.com

No, I do not recommend this product

5 Stars

An excellent appliance

Nat GB 11/21/2023

Very happy with the LG refrigerator. One door bin cracked and fell apart however LG replaced it free of charge. This appliance has operated efficiently since we purchased it. No complaints.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Solid

Warnerful 11/19/2023

Pretty solid appliance. And nicely proportioned to fit my old kitchen. Keep the freezer intake vents clear otherwise they get warm and blocked with ice.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Lots a room

Lakeviewdave 11/14/2023

I love my new refrigerator works great and Id buy another one
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Faulty fan

Susandec 11/11/2023

I bought this one year ago and the fan went just shy of the one year warranty. Luckily I was able to get it repaired in a week after the part was ordered. Other than this it is quiet and large enough for my needs
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love LG

JudiBR 11/11/2023

I originally wanted this refrigerator. It was not in stock. Bought and had to return another manufacturers model. This LG was available and I bought it. So happy I did. It is nice looking has a lot of room but best of all it is quiet Very happy with my purchase. Only thing missing is a drawer for cold cuts and cheese.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Beware of Top Freezer Refrigerator w/out Warranty

torchbearer 11/11/2023

Keep your original receipt Buy an extended warranty The bad news is this refrigerator had congenital birth defects and didnt last a year. The good news is that there was a manufacturers warranty. The bad news is that I did have to spend multiple hours with customer service and my tenants had to live without a working refrigerator for a couple of weeks. Note that the customer service reps seem to all be in the Phillipines and it is sometimes very difficult to understand their english. The good news is that LG finally made good on their warranty about a week and a half after the reopair tech deemed it unrepairable and after a few calls to customer service. FYI The repair tech took one look inside the freezer and could pretty much tell that the refrigerator couldnt be repaired so that it would cool properly. He claimed that modern top freezer refrigerators were inherently problematic. However given the old cabinetry in the home the height limit of the space means that top freezer model refrigerators are the only choice I have. I have purchased a replacement refrigerator with a five year warranty and hope for the best. I have been very happy with the LG French Door refrigerator in my primary home for over 7 years and am very happy with my newish LG front load washer and dryer.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

R R T 11/8/2023

Not working and called the help line and they said it would cost me $500.00 dollars. And we never used it and when we plugged it in it wouldnt stay cold. Not happy
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Frig

LG233 11/7/2023

I really like the frig just didnt expect it to need service this soon. However it was a quick fix
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

bad fridge bad support

ltcs20020 11/5/2023

fridge failed 2 months out of warranty error code says fridge freezer motor bad replaced motor. now motor works still have lights tested main board as recommended by LG board fine. still have lights LG 0 help at helping resolve this problem.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Md Rahaman 11/5/2023

Only work for less then 18 months not cooling on refrigerant side I true lots of food.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Simple and easy to use features.

Skip72 11/3/2023

I purchased this refrigerator last month and it is working fine a lot quieter than the last one.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Horrible refrigerator even worse customer service

Lisa Gregory 11/3/2023

The only thing worse than this refrigerator is the customer service that I received from both Home depot in Dover DE and LGs customer service department. The freezer has no light and within two weeks would cause my frozen foods to be covered with frost even on the lowest setting. I was forced to unplug the unit and allow to defrost almost weekly. I ended up removing my meats from this freezer and using my deep freezer. I only use this one for things that I can easily identify such as cool whip butter etc. Contacting customer service left me frustrated uninformed on resolutions and disgusted. No one cared that I has spent the amount of money that I did and within just a few weeks would be in need of a new refrigerator. As for Home depot I will never purchase another major appliance from them. Same goes for LG.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

LG Refrigerator

SingaporeTom 10/30/2023

We have had the refrigerator for a couple of weeks. It keeps food well. We wish the freezer had a light. I wish the main compartment had a drawer for meat and the door had another shelf. Overall we are very happy with it. Its very quiet compared to our previous refrigerator.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

No light in the freezer compartment??

rtravels 10/25/2023

Refrigerator is ok although it does not have a light in the freezer compartment what? Trying to get service from LG on a brand new product took 14 messages.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great space

Jal4 10/24/2023

I bought this fridge in 2021 and it works pretty good
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Perfect

Kona customer 10/23/2023

We bought this refrigerator last month and it is working perfectly. It is the most quiet one we have ever had
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Fridge great - service not so mjuch

rtravels 10/20/2023

Refrigerator is ok except it does not have a light in the freezer section. The manual says there is supposed to be but it is not there. Trying to get service to a brand new unit is ridiculous. Instead of a one or two phone/message contact to get repair work scheduled mine took 4 phone calls 8 texts and numerous pictures to different people.... New refridgerators are not supposed to be so difficult. LG needs to step up their game.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Junk product

Maurizio VP 10/19/2023

The worst customer service I received Ill never a LG product again
Originally posted on lg.com

No, I do not recommend this product